SERVICE MGR.
SALES MGR.
PARTS MGR.
SERVICE MGR.
WARRANTY LABOR CLAIMS
There are occasions when Labor Claims are submitted where there were no parts involved for replacement, therefore, no Replacement Parts Claim Form was necessary.
In instances of this nature, we would suggest that you attach a Replacement Parts Claim Form, indicating on the Parts Claim that "No parts were necessary," as each Labor Claim Form should carry a Parts Claim Form Number. The primary reason for this is two-fold: First to complete our own records, and secondly, when the check is written for this particular job, the Parts Claim Form Number is inserted on the check stub so that you can tie it in with your own records.
Therefore, in the future would appreciate your following the above procedure, as it will simplify our work here at the office, and at the same time give you a better check on your own records.
Very truly yours,
JOHNSON MOTORS
W. E. Sackman
Supervisor-Warranty Claims
WES:ref