April 24, 1964
Dealer Letter #118
Gentlemen:
In our Dealer Letter #117 dated April 15, 1964 at which time we informed you of the new Warranty Credit program which becomes effective May 1, 1964, we stated you would be advised regarding the procedures and forms involved with the Credit Voucher.
Herewith is a photograph of the credit voucher, and the following procedures in the use of this voucher:
- The credit voucher is divided into three (3) sections. Each section can be easily torn apart along the perforated lines.
- The first section is the dealers section. It is the upper right hand portion of the credit voucher.
- The second section is the parts distributor's section and is the upper left hand side of the credit voucher.
- When you receive the credit voucher, remove section #1 for your records and endorse the lower section on the back side where it is marked "Dealer Authorized Signature". Forward this section to your parts distributor who will credit you for the full amount shown on the credit voucher.
We are sure this new program will prove most beneficial to all concerned and will speed up warranty repairs to the customer.
Johnson Motors Warranty service has done much to keep Johnson the number one outboard motor in the United States and World Wide. This new program is another step forward in keeping Johnson Motors number one.
Cordially,
JOHNSON MOTORS
L. W. Eppel
Service Manager
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